What that really means is a SECOND external drive to serve as a backup.Ī little more expense, and more to "keep track of", but if you want to keep your data protected, you have to do, what you have to do.
The drive LED can be turned off using the WD Drive Utilities.
#Disconnect my passport for mac mac#
If you're going to use an external drive for "primary storage" - that is, stuff that is stored ONLY on the external drive, and not on the internal drive - you're going to have to keep the external drive backed up, too. Mac users can simply drag the drive icon to the trash before disconnecting it. IF it's backup only, I'd suggest looking for 2.5" form factor platter-based HDDs.īe aware that they come in different drive speeds, such as 5400rpm (on the slow side) or 7200rpm.ĭrive speed matters "less" for backup, because you're not really accessing the drive much, and because once the initial backup is done (takes a while), later "incremental" backups go much more quickly.Īgain, you could use an enclosure like the one mentioned above. You could also get a 2tb SSD, but these seem to be running $200 for a bare drive. (the drive just drops in and the enclosure snaps together, you don't even need tools) But I would like to see if I can get one working since I am SOL when it comes to getting my money back and WD Support abandoned meĪny ideas what could cause these WD drives to disconnect themselves? Unfortunately, none of these have pointed to a cause or resolution.
#Disconnect my passport for mac windows#
That said, when I have searched online I have found quite a few complaints concerning this same issue with the WD My Passport from both Mac and Windows users.
But it also makes no sense that my original My Passport began repeatedly disconnecting itself after two months of use, and two replacements began doing the same almost immediately. Admittedly, this makes no sense to me because I am not experiencing any other issues with my Mac, or my old external hard drive that the My Passport was purchased to replace. Someone said this is a problem with my Mac which is manifesting via the drive(s). Tonight I decided to give it a try, but the same thing happened. In the meantime, I have been awaiting a return label for the first (refurb) replacement, and had not used it. WD Support was contacted but are no longer responding. Shortly after receiving the second replacement I attempted to use it, but as soon as it was formatted it began disconnecting itself from my Mac. Long story short, I received a refurbished drive the end of May, and then supposedly a new drive the beginning of July. I contacted WD Support and a manager said I would be sent a brand new drive with 90-days extension to the (3-year) warranty.
Then about two months later it began disconnecting itself from my Mac. So I purchased a WD 2TB My Passport mid-February and it worked great at first.
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